Return Material Authorization Form
Having issues with a LightSaver Max? Please complete this form, and attach it to your RMA submission.
Fill out form above
Send product(s) with purchase sales receipt to PowerFilm, Inc. :
Attn: Warranty Claims
1287 XE Place
Ames, IA 50014
*Shipping costs are the responsibility of the claimant unless otherwise noted.
**Claims returned without a purchase sales receipt or outside of warranty coverage period will not be processed
All products returned will be thoroughly evaluated by the Quality Assurance Department, please allow up to 30 days for proper evaluation
Valid warranty claims will result in repairing product or a replacement product, equal or greater to original product, being sent to claimant, if no suitable replacement is available or repairs cannot be made a prorated refund will be extended.
Other important notes:
The warranty offered by PowerFilm, Inc. applies only to the solar products sold by PowerFilm. The warranty does not apply to any device in which the solar product has been connected. Please be sure to check your device prior to connecting any solar panel for power requirements.
PowerFilm, Inc. makes no claims that our USB Solar Chargers are compatible with ALL USB devices. Our charger is built to fit the USB 2.0 specification and will work with USB devices also adhering to the published specification. Important – NOT ALL USB DEVICES ADHERE TO THESE SPECIFICATIONS
The PowerFilm, Inc. warranty does not cover products that have been used improperly. For proper use guidelines please refer to the instructions included with each PowerFilm solar product.