PowerFilm Solar Inc

Return Material Authorization Form

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Claims Process

  1. Fill out form above

  2. Send product(s) with purchase sales receipt to PowerFilm, Inc. :
    PowerFilm, Inc.
    Attn: Warranty Claims
    RMA#
    1287 XE Place
    Ames, IA 50014
    *Shipping costs are the responsibility of the claimant unless otherwise noted.
    **Claims returned without RMA#, purchase sales receipt, or outside of warranty coverage period will not be processed

  3. All products returned will be thoroughly evaluated by the Quality Assurance Department , please allow up to 30 days for proper evaluation

  4. Valid warranty claims will result in repairing product or a replacement product, equal or greater to original product, being sent to claimant, if no suitable replacement is available or repairs cannot be made a prorated refund will be extended.

Other important notes:

  • The warranty offered by PowerFilm, Inc. applies only to the solar products sold by PowerFilm. The warranty does not apply to any device in which the solar product has been connected. Please be sure to check your device prior to connecting any solar panel for power requirements.

  • PowerFilm, Inc. makes no claims that our USB Solar Chargers are compatible with ALL USB devices. Our charger is built to fit the USB 2.0 specification and will work with USB devices also adhering to the published specification. Important – NOT ALL USB DEVICES ADHERE TO THESE SPECIFICATIONS

  • The PowerFilm, Inc. warranty does not cover products that have been used improperly. For proper use guidelines please refer to the instructions included with each PowerFilm solar product.

© 2018 PowerFilm Solar Inc. All rights reserved.