Power Film Solar

Terms & Procedures

Jump to section:

 

 

PowerFilm Solar Company Information


 

Privacy & Legal Policy

This document was last updated on 8/20/2012.

  1. ACKNOWLEDGEMENT AND ACCEPTANCE OF TERMS

    PowerFilm Solar is committed to protecting your privacy. This Privacy Statement sets forth our current privacy practices with regard to the information we collect when you or your computer interact with our website. By accessing PowerFilm Solar, you acknowledge and fully understand PowerFilm Solar's Privacy Statement and freely consent to the information collection and use practices described in this Website Privacy Statement.

  2. PARTICIPATING MERCHANT POLICIES

    Related services and offerings with links from this website, including vendor sites, have their own privacy statements that can be viewed by clicking on the corresponding links within each respective website. Online merchants and others who participate in PowerFilm Solar services are encouraged to participate in industry privacy initiatives and to take a responsible attitude towards consumer privacy. However, since we do not have direct control over the policies or practices of participating merchants and other third parties, we are not responsible for the privacy practices or contents of those sites. We recommend and encourage that you always review the privacy policies of merchants and other third parties before you provide any personal information or complete any transaction with such parties.

  3. INFORMATION WE COLLECT AND HOW WE USE IT

    PowerFilm Solar collects certain information from and about its users three ways: directly from our Web Server logs, the user, and with Cookies.

  4. Web Server Logs

    When you visit our website, we may track information to administer the site and analyze its usage. Examples of information we may track include:

    • Your Internet protocol address
    • The kind of browser or computer you use
    • Number of links you click within the site
    • State or country from which you accessed the site
    • Date and time of your visit
    • Name of your Internet service provider
    • Web page you linked to our site from
    • Pages you viewed on the site

    Use of Cookies

    PowerFilm Solar may use cookies to personalize or enhance your user experience. A cookie is a small text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a Web Server in the domain that issued the cookie to you.
    One of the primary purposes of cookies is to provide a convenience feature to save you time. For example, if you personalize a web page, or navigate within a site, a cookie helps the site to recall your specific information on subsequent visits. Hence, this simplifies the process of delivering relevant content and eases site navigation by providing and saving your preferences and login information as well as providing personalized functionality.
    PowerFilm Solar reserves the right to share aggregated site statistics with partner companies, but does not allow other companies to place cookies on our website unless there is a temporary, overriding customer value (such as merging into PowerFilm Solar.com a site that relies on third-party cookies).
    You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies. If you reject cookies by changing your browser settings then be aware that this may disable some of the functionality on our website.

    Personal Information Users

    Visitors to our website can register to purchase services. When you register, we will request some personal information such as name, address, email, telephone number or facsimile number, account number and other relevant information. If you are purchasing a service, we will request financial information. Any financial information we collect is used only to bill you for the services you purchased. If you purchase by credit card, this information may be forwarded to your credit card provider. For other types of registrations, we will ask for the relevant information. You may also be asked to disclose personal information to us so that we can provide assistance and information to you. For example, such data may be warranted in order to provide online technical support and troubleshooting.
    We will not disclose personally identifiable information we collect from you to third parties without your permission except to the extent necessary including:

    • To fulfill your service requests for services.
    • To protect ourselves from liability,
    • To respond to legal process or comply with law, or
    • In connection with a merger, acquisition, or liquidation of the company.
  5. USE OF WEB BEACONS OR GIF FILES

    PowerFilm Solar web pages may contain electronic images known as web beacons - sometimes also called single-pixel gifs - that allow PowerFilm Solar to count users who have visited those pages and to deliver co-branded services. PowerFilm Solar may include web beacons in promotional e-mail messages or newsletters in order to determine whether messages have been opened and acted upon.
    Some of these web beacons may be placed by third party service providers to help determine the effectiveness of our advertising campaigns or email communications. These web beacons may be used by these service providers to place a persistent cookie on your computer. This allows the service provider to recognize your computer each time you visit certain pages or emails and compile anonymous information in relation to those page views, which in turn enables us and our service providers to learn which advertisements and emails bring you to our website and how you use the site. PowerFilm Solar prohibits web beacons from being used to collect or access your personal information.

  6. ACCESSING WEB ACCOUNT INFORMATION

    We will provide you with the means to ensure that personally identifiable information in your web account file is correct and current. You may review this information by contacting us.

  7. CHANGES TO THIS STATEMENT

    PowerFilm Solar has the discretion to occasionally update this privacy statement. When we do, we will also revise the "updated" date at the top of this Privacy page. We encourage you to periodically review this privacy statement to stay informed about how we are helping to protect the personal information we collect. Your continued use of the service constitutes your agreement to this privacy statement and any updates.

  8. CONTACTING US

    If you have questions regarding our Privacy Statement, its implementation, failure to adhere to this Privacy Statement and/or our general practices, please contact us:

PowerFilm Solar
2337 230th Street
Ames, IA 50014
PowerFilm Solar will use commercially reasonable efforts to promptly respond and resolve any problem or question.

Terms of Use Agreement

Read This Terms of Use Agreement Before Accessing Website.
Effective Date: This Terms of Use Agreement was last updated on 8/20/2012.
This Terms of Use Agreement sets forth the standards of use of the PowerFilm Solar Online Service. By using the www.powerfilmsolar.com website you (the "Member") agree to these terms and conditions. If you do not agree to the terms and conditions of this agreement, you should immediately cease all usage of this website. We reserve the right, at any time, to modify, alter, or update the terms and conditions of this agreement without prior notice. Modifications shall become effective immediately upon being posted at www.powerfilmsolar.com website. Your continued use of the Service after amendments are posted constitutes an acknowledgement and acceptance of the Agreement and its modifications. Except as provided in this paragraph, this Agreement may not be amended.

  1. Description of Service
    PowerFilm Solar is providing Member with company information. Member must provide (1) all equipment necessary for their own Internet connection, including computer and modem and (2) provide for Member's access to the Internet, and (3) pay any fees relate with such connection.
  2. Disclaimer of Warranties.
    The site is provided by PowerFilm Solar on an "as is" and on an "as available" basis. To the fullest extent permitted by applicable law, PowerFilm Solar makes no representations or warranties of any kind, express or implied, regarding the use or the results of this website in terms of its correctness, accuracy, reliability, or otherwise. PowerFilm Solar shall have no liability for any interruptions in the use of this website. PowerFilm Solar disclaims all warranties with regard to the information provided, including the implied warranties of merchantability and fitness for a particular purpose, and non-infringement. Some jurisdictions do not allow the exclusion of implied warranties, therefore the above-referenced exclusion is inapplicable.
  3. Limitation of Liability
    PowerFilm Solar SHALL NOT BE LIABLE FOR ANY DAMAGES WHATSOEVER, AND IN PARTICULAR PowerFilm Solar SHALL NOT BE LIABLE FOR ANY SPECIAL, INDIRECT, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, OR DAMAGES FOR LOST PROFITS, LOSS OF REVENUE, OR LOSS OF USE, ARISING OUT OF OR RELATED TO THIS WEBSITE OR THE INFORMATION CONTAINED IN IT, WHETHER SUCH DAMAGES ARISE IN CONTRACT, NEGLIGENCE, TORT, UNDER STATUTE, IN EQUITY, AT LAW, OR OTHERWISE, EVEN IF PowerFilm Solar HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW FOR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, THEREFORE SOME OF THE ABOVE LIMITATIONS IS INAPPLICABLE.
  4. Indemnification
    Member agrees to indemnify and hold PowerFilm Solar, its parents, subsidiaries, affiliates, officers and employees, harmless from any claim or demand, including reasonable attorneys' fees and costs, made by any third party due to or arising out of Member's use of the Service, the violation of this Agreement, or infringement by Member, or other user of the Service using Member's computer, of any intellectual property or any other right of any person or entity.
  5. Modifications and Interruption to Service
    PowerFilm Solar reserves the right to modify or discontinue the Service with or without notice to the Member. PowerFilm Solar shall not be liable to Member or any third party should PowerFilm Solar exercise its right to modify or discontinue the Service. Member acknowledges and accepts that PowerFilm Solar does not guarantee continuous, uninterrupted or secure access to our website and operation of our website may be interfered with or adversely affected by numerous factors or circumstances outside of our control.
  6. Third-Party Sites
    Our website may include links to other sites on the Internet that are owned and operated by online merchants and other third parties. You acknowledge that we are not responsible for the availability of, or the content located on or through, any third-party site. You should contact the site administrator or webmaster for those third-party sites if you have any concerns regarding such links or the content located on such sites. Your use of those third-party sites is subject to the terms of use and privacy policies of each site, and we are not responsible therein. We encourage all Members to review said privacy policies of third-parties' sites.
  7. Disclaimer Regarding Accuracy of Vendor Information
    Product specifications and other information have either been provided by the Vendors or collected from publicly available sources. While PowerFilm Solar makes every effort to ensure that the information on this website is accurate, we can make no representations or warranties as to the accuracy or reliability of any information provided on this website.
    PowerFilm Solar makes no warranties or representations whatsoever with regard to any product provided or offered by any Vendor, and you acknowledge that any reliance on representations and warranties provided by any Vendor shall be at your own risk.
  8. Governing Jurisdiction of the Courts of Iowa
    Our website is operated and provided in the State of Iowa. As such, we are subject to the laws of the State Iowa, and such laws will govern this Terms of Use, without giving effect to any choice of law rules. We make no representation that our website or other services are appropriate, legal or available for use in other locations. Accordingly, if you choose to access our site you agree to do so subject to the internal laws of the State Iowa.
  9. Compliance with Laws.
    Member assumes all knowledge of applicable law and is responsible for compliance with any such laws. Member may not use the Service in any way that violates applicable state, federal, or international laws, regulations or other government requirements. Member further agrees not to transmit any material that encourages conduct that could constitute a criminal offense, give rise to civil liability or otherwise violate any applicable local, state, national, or international law or regulation.
  10. Copyright and Trademark Information
    All content included or available on this site, including site design, text, graphics, interfaces, and the selection and arrangements thereof is ©2005 PowerFilm Solar.com, will all rights reserved, or is the property of PowerFilm Solar and/or third parties protected by intellectual property rights. Any use of materials on the website, including reproduction for purposes other than those noted above, modification, distribution, or replication, any form of data extraction or data mining, or other commercial exploitation of any kind, without prior written permission of an authorized officer of PowerFilm Solar is strictly prohibited. Members agree that they will not use any robot, spider, or other automatic device, or manual process to monitor or copy our web pages or the content contained therein without prior written permission of an authorized officer of PowerFilm Solar.
    PowerFilm Solar™ and PowerFilm Solar.com™ are proprietary marks of PowerFilm Solar.com. PowerFilm Solar's trademarks may not be used in connection with any product or service that is not provided by PowerFilm Solar, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits PowerFilm Solar.
    All other trademarks displayed on PowerFilm Solar's website are the trademarks of their respective owners, and constitute neither an endorsement nor a recommendation of those Vendors. In addition, such use of trademarks or links to the websites of Vendors is not intended to imply, directly or indirectly, that those Vendors endorse or have any affiliation with PowerFilm Solar.
  11. Notification of Claimed Copyright Infringement
    Pursuant to Section 512(c) of the Copyright Revision Act, as enacted through the Digital Millennium Copyright Act, PowerFilm Solar.com designates the following individual as its agent for receipt of notifications of claimed copyright infringement.
    By Mail
    2337 230th Street
    Ames, IA 50014
    By Telephone: 888-354-7773
  12. Botnets
    PowerFilm Solar retains the right, at our sole discretion, to terminate any accounts involved with botnets and related activities. If any hostnames are used as command and control points for botnets, PowerFilm Solar reserves the right to direct the involved hostnames to a honeypot, loopback address, logging facility, or any other destination at our discretion.
  13. Other Terms
    If any provision of this Terms of Use Agreement shall be unlawful, void or unenforceable for any reason, the other provisions (and any partially-enforceable provision) shall not be affected thereby and shall remain valid and enforceable to the maximum possible extent. You agree that this Terms of Use Agreement and any other agreements referenced herein may be assigned by PowerFilm Solar, in our sole discretion, to a third party in the event of a merger or acquisition. This Terms of Use Agreement shall apply in addition to, and shall not be superseded by, any other written agreement between us in relation to your participation as a Member. Member agrees that by accepting this Terms of Use Agreement, Member is consenting to the use and disclosure of their personally identifiable information and other practices described in our Privacy Policy Statement.

 

PowerFilm Solar Internet Sales Regulations 


 

Return Policy

 Item must be in its original unused condition to be returned, unless there is a manufacturer defect. You must return the item within 30 days of your purchase. 

To return an item please fill out an RMA form here: http://www.powerfilmsolar.com/return-material-authorization-form/

Once the completed RMA form is submitted you will be sent an email with shipping instructions. Please include a copy of your purchase receipt with the shipment. 

Items that have been used or altered will not be accepted for return or exchange. For manufacturing defects please refer to the PowerFilm warranty statement for full details. http://www.powerfilmsolar.com/about/warranty/

Restocking Fee

All items are subject to a 15% restocking fee, this will be deducted from any refund. The original shipping and handling fees for the original order, and the expense of shipping an item back to PowerFilm, Inc. will not be refunded.   

Exchanges

PowerFilm, Inc. will exchange the item, only if it is in it’s original condition, in cases where the wrong item was ordered. In cases where the incorrect voltage booster was ordered, PowerFilm, Inc. will exchange just the voltage booster for the correct version.
 
 

Payment Policy

Accepted Methods of Payment

Credit Card (Visa, Master Card, American Express, Discover)
 

Credit Card Charges

Your credit card will be pre-authorized for the amount of the order and a hold will be placed on the funds. Your credit card will not be charged until your item has shipped.
 
 

Shipping Policy

Turnaround

All orders will be shipped within 48 hours Monday-Friday 8am-5pm 

Carriers

We use Standard FedEx Delivery to deliver all of our products. 

Transit

Standard Delivery – typically within 5 days
Tracking numbers will be provided once available. 

Shipping Rates

The rate charged for your order is based on weight and your location. Before the final checkout page you will be shown what the cost of shipping will be. 

Back Orders

If an item is on back order we will wait to ship the entire order until all components are available.
 
 

Privacy Policy

This policy covers how we use your personal information. We take your privacy SERIOUSLY and will take all measures to protect personal information.
 

What do we collect?

We collect only information needed related to your order. This includes:
  • Billing address
  • Shipping address
  • Email address
  • Credit Card information
  • Phone number
In addition we also collect information on your IP address, browser type, and Refer URL data. We use this data to prevent hacking attempts, helps us know what web browsers people are using, and to find out where our visitors are coming from to improve our marketing efforts.
 

How is your information used?

Your information is used only to fill your order. We do not sell or redistribute your information to anyone.
 

Security and Storage

Only your order data, billing, shipping, and order contents is stored on our server. This information is encrypted using Secure Sockets Layer before it is transmitted over a web server. We do not store your credit card data.
 

Cookie and Browser Information

Cookies are small files that reside on your computer and allow us to recognize you on your next visit or store your shopping cart contents. We use them only to track this information. 

 

© PowerFilm Solar Inc.
Terms & Procedures
Employee Login
Twitter
Designed by Innova Ideas & Services
© PowerFilm Solar Inc.